t789c FAQ — Answers to All Your Questions

Betting, bonuses, deposits, account management, and security — everything you want to know about the t789c platform is laid out here in detail.

Whether you are new to t789c or have been around a while, small questions come up from time to time. From cricket betting rules to claiming bonuses, deposit methods, and account verification — this page covers more than 25 questions and answers arranged in five categories. If you cannot find what you are looking for, our 24/7 support team is always ready to help.

Frequently Asked Questions

Cricket & Sports Betting

An accumulator bet combines multiple match selections into a single bet. If each selection is correct, the potential return multiplies with every added selection, so the possible payout can be much higher. However, if any single selection is wrong, the entire bet loses. On t789c, you can add two or more matches to an accumulator, and the odds of each selection are multiplied together to form the total odds.

Decimal odds are straightforward to understand: multiply the odds by your stake to get the total return. For example, a ৳100 bet at odds of 2.50 returns ৳250 in total (a profit of ৳150). The higher the odds, the lower the chance of winning — but the more you receive if you do win. t789c displays all betting markets in decimal format, which keeps things easy to follow.

Yes, t789c offers live in-play betting where markets update in real time as the match unfolds. You can watch how a match develops after each over and then place a bet — for example, on who takes the next wicket or what the total runs will be. Live odds change quickly, so it pays to stay alert when making decisions. The live betting page updates automatically without needing a page refresh.

If a match is abandoned or ends with no result due to rain or any other reason, the relevant bet is generally voided and the full stake is returned to your account. For accumulator bets, the cancelled match is removed and the bet is recalculated using the remaining selections. The exact rules can vary depending on the specific situation, so it is worth reading the terms and conditions.

t789c offers a wide range of popular cricket markets. You can bet on match winner, toss winner, top batter, top bowler, over/under runs, method of first wicket, and total runs in the powerplay, among others. T20 and one-day formats tend to have more markets available. During BPL, IPL, or the T20 World Cup, even more options become available.

Account & Login

After logging into your account, go to the profile section where you can update your email, phone number, and contact details. To change important information such as your name or date of birth, you will need to contact the support team directly. You may be asked to submit documents to verify your identity. For any changes, reach out to [email protected].

A secure password should be at least 8 characters long and ideally combine uppercase letters, lowercase letters, numbers, and special characters (such as @, #, !). Avoid easily guessable passwords like your own name or date of birth. Change your password regularly for added security and never share it with anyone.

Logging in from a new device is generally fine — t789c supports any up-to-date browser and mobile device. For security reasons, additional verification (such as an OTP) may be required when logging in from a new device. If you have access to your registered phone number or email, completing this step is straightforward. If you use someone else's device, remember to log out when you are done.

No, only one account per player is allowed. If multiple accounts are found under the same person's name, they may be suspended and any associated bonuses cancelled. If you are having trouble with an existing account, contact support directly instead of opening a new one — they will resolve the issue quickly.

On the login page, click the "Forgot your password?" option and enter your registered email or phone number. A verification code will be sent to you, which you can use to set a new password. If you no longer have access to your email or phone number, contact [email protected] and provide the information needed to verify your identity.

Bonus Terms

No, the welcome bonus applies to the first deposit only and is available once per account. t789c offers up to ৳15,000 at 120% on your first deposit. The bonus does not apply to second or subsequent deposits. Attempting to claim the bonus a second time by creating a new account is against the rules and may result in the account being closed.

The bonus offer is active when you make your first deposit after logging into t789c. A minimum deposit of ৳300 is enough to automatically receive the 120% bonus. For example, depositing ৳1,000 will add a bonus of ৳1,200, bringing your total balance to ৳2,200. If your deposit is ৳12,500 or more, the maximum bonus cap of ৳15,000 applies.

Yes, you can request to cancel a bonus through support. However, if a bonus is cancelled, any winnings earned from that bonus will also be cancelled. If you try to withdraw certain winnings while a bonus is still active, you may be required to cancel the bonus first. It is best to fully understand the terms before claiming a bonus — if you have any questions, ask through 24/7 live chat.

Slots, casino games (such as roulette and blackjack), and sports betting generally contribute to wagering, though the contribution rate may differ by game. Wagering is calculated on the bonus amount only — the deposit and bonus are not combined. For example, if you receive a ৳1,200 bonus with a 20x requirement, you would need to wager ৳24,000 before withdrawing bonus winnings. See the terms and conditions for full details.

Account Verification

Verification is typically required when making a large withdrawal for the first time, when there is a discrepancy in account information, or for security reasons. It may also be requested as part of a routine KYC process. Completing verification as soon as possible makes withdrawals and other services smoother. A confirmation email is sent once verification is complete.

t789c protects all your documents with SSL encryption and does not share them with any third party. Only the designated verification team can access this information, and strict security policies are followed. Our privacy policy contains full details on how information is stored and used, and can be found in the site footer.

A Bangladesh National Identity Card (NID) is accepted as the primary verification document. A valid passport or driving licence may also be used. Photos or scans of documents must be clear and complete — blurry or partially cropped images are not accepted. A recent utility bill or bank statement may also be requested for address verification.

t789c strictly ensures that deposits and withdrawals are made only through the account holder's own payment methods. This is an important safeguard against fraud, money laundering, and unauthorised transactions. The name on your t789c account must exactly match the name on your bKash, Nagad, or bank account — a mismatch may cause issues with withdrawals.

How to Deposit

In most cases a deposit is credited within a few minutes. If it has not appeared after 15 to 30 minutes, contact live chat or [email protected] and provide the transaction ID or reference number along with the deposit details. Mobile banking delays can occasionally occur due to network issues, so keeping a screenshot of the transaction is a good habit.

t789c does not charge any deposit fee itself. However, your mobile banking provider (bKash, Nagad, Rocket, Upay) or bank may apply their own service charge according to their own policies. You may therefore need to send slightly more than the amount you want credited, if your payment provider deducts a fee.

Go to the cashier section on t789c, select the "Deposit" option, and choose Nagad as your payment method. Send the specified amount from your Nagad app to the Nagad number shown on the site, and include your account username or the indicated code in the reference field. The minimum deposit amount of ৳300 and the maximum limit will be shown on the deposit page.

Yes, depositing on t789c via bKash is completely safe. All transactions are protected with SSL encryption. Always send money to the designated bKash number provided on the t789c cashier page — never send to any third-party number. Never share your transaction PIN with anyone and do not log in anywhere other than the official site.

t789c currently accepts deposits through five methods: bKash, Nagad, Rocket, Upay, and bank transfer (major Bangladeshi banks including Dutch-Bangla, BRAC, and Islami Bank). The minimum deposit for each method is ৳300. The minimum withdrawal amount is ৳500, and processing typically takes between 30 minutes and 3 hours.

Still have questions? We are here to help

The t789c support team is available 24 hours a day, 7 days a week in both Bengali and English. Chat with us directly via live chat or send us an email.